Georgia Chapter HFMA

Georgia Healthcare Financial Management Association (HFMA) is a non-profit chapter of National HFMA.

Business Challenge

The Georgia Chapter of HFMA needed a system that could increase their capacity to communicate efficiently and cost-effectively while reducing the work required by their elected volunteers.

Solution

Futuretech developed a highly visible website that helped them to increase their web traffic by 500+ percent. The new GHFMA website allows administrators to perform many internal communication tasks which has resulted in a significant increase in web traffic, increased participation in events and surveys, as well as reduced administrative costs. Some of the management tools provided include;

• Member Management and Login System
• Secure Online Institute and Workshop Registrations
• Vendor Event Registration
• Member File Sharing Utility
• CPAR Quiz Management
• CPAR Testing System
• Surveys
• Chapter Sponsor Management
• Photo Galleries
• Monthly Newsletter Campaigns
• Email Blasts and Campaign Mgmt

Testimonial

"I worked closely with FutureTech to enhance and maintain our chapter's website. FutureTech's design creativity made it easy for us to move our website to the next level. They were always supportive of our mission and the service to our members, in addition to making timely updates with very little notice. The professionalism of their team definitely shows through on our website!" - 2005-06 President, Largest Healthcare Non-Profit Organization in the nation.

Georgia Chapter HFMA Certifications

Georgia HFMA Certifications is an educational division of the Georgia Chapter HFMA.

Business Challenge

The Georgia Chapter of HFMA needed an online exam system to replace their manually coordinated traditional paper format. The required system would need to configure and coordinate multiple exams for a variety of proctored testing facilities across a range of schedules. It would also need to produce a wide range of reports as well as handle student requirements such as practice exams, study guides, and historical records.

Solution

Futuretech created a robust suite of administrative tools that allow a great deal of flexibility for exam creation as well as detailed control over respoitories of students, locations, proctors, exam schedules and other information. Some of the tools provided include;

Alabama Chapter HFMA

Alabama Healthcare Financial Management Association (HFMA) is a non-profit chapter of National HFMA.

Business Challenge

The Alabama Chapter of HFMA needed a system that could increase their capacity to communicate efficiently and cost-effectively while reducing the work required by their elected volunteers.

Solution

The sharing of architecture and ideas between the Georgia Chapter HFMA and the Alabama Chapter HFMA has resulted in a variety of multi-chapter Yerger awards for the board members that contributed to the initiation of these projects. Currently, the Georgia and Alabama chapters of HFMA are the most awarded chapters in the history of HFMA and continue to set the bar for technology and communication enhancements. The model for the administrative systems initiated on the Georgia Chapter HFMA was adopted by the Alabama Chapter. This strategic adoption allowed us to standardize practices and reduce implementation costs between the chapters. The sharing of ideas between the chapters ultimately lead us to collaboration on how Region 5 would be handled as well.

HFMA Region 5

Region 5 is a network of 5 Chapters of the Healthcare Financial Management Association (Georgia, Alabama, South Carolina, Tennesssee, and Florida). They hold an annual meeting called the "Dixie Institute". The Dixie Institute is a very large multi-chapter meeting with numerous sponsors, exhibitors, and attendees that the participating chapters alternate sponsoring.

Business Challenge

Region 5 needed a way to standardize, coordinate and efficiently manage the Dixie Institute in order to control cost and efficiency. Collaboration between the chapters was essential to unify the southeast's Region 5.

Solution

FutureTech initiated an online management and registration system where designated managers from each chapter could control the various tasks necessary to host the Dixie Institute. Each year, the Dixie website is modified to display the hosting chapter's theme. From there, the hosting chapter has an administration module which allows them to control every aspect of sponsorship, exhibition, registrations, badges, and all of the confirmations necessary to inform registrants of their registration status. The board members from each chapter collaborated on the technical improvements so that much of the same architecture from the ALHFMA and GAHFMA websites could be utilized but with customizations that are specific to HFMA Region 5's changing needs.

S.C.O.R.E.

Solvay Pharmaceuticals, Inc. is part of a dynamic, multi-billion dollar global organization based in Brussels, Belgium. This organization, Solvay S.A., is active in four sectors: chemicals, pharmaceuticals, plastics and processing. Atlanta area-based Solvay Pharmaceuticals, Inc. is the U.S. headquarters of the Solvay Group’s global pharmaceuticals sector.

Business Challenge

Solvey needed an internal scoring system for the training evaluation of sales representatives.

Solution

FutureTech developed the SCORE system to provide weighted scales for different Products and Theraputic Areas that would be applied to determine the appropriate pay scale for each representative graduating from training to field service. This extensive training and reporting system streamlined the scoring process for Field Representatives by allowing administrators to quickly configure Reps, Classes, Products, Theraputic Areas, and Weights.

Receivia & Nationwide Recovery Service

Receivia & Nationwide Recovery Service (NRS) are two of the leading revenue cycle management and debt recovery firms in the country providing services such as extended business office, third party insurance billing and collections, patient access management, managed care audit, medical records coding, interim staffing, and information technology solutions.

Business Challenge

Both companies used extensive amounts of paper and MS Access spreasheets to manage millions of receivables records. They needed a massive overall to their internal management systems as well as a fresh look for their web presence.

Solution

FutureTech provided them with a Work Flow Automation System that is totally paperless in Microsoft .Net and SQL Server 2000 environment. Administrators could run their reports online. Team Leaders could manage work to their teams right from the application control panel. All of a team members work was integrated into this tight application. The application allowed team leaders to allocate work to a member or group of members prioritized in the form of a queue. This eliminated manual work and hence errors on part of the supervisors and team members. It also eliminated any conflicts in allocation of accounts to teams and team members within. The application increased the efficiency of the team manifold and brought in considerable profit to the company.

Testimonial

"FutureTech designed and built our core database app. It is critical to our day to day operations, and has had zero downtime. Customized improvements have been made as our client base has grown and as they learned more about our business. Our current phone system is a VOIP system that FutureTech configured and delivered as a turn-key solution at a fraction of the cost of standard systems. FutureTech has also written web apps that have helped to increase our overall productivity." - IT Director, Healthcare BPO Company

Norwin Technologies

Norwin Technologies has been providing Information Technology solutions, enterprise staffing and professional services for organizations in every industry, in the public and private sectors, and of every size, from startups to the Fortune 1000. Norwin customers include banks and financial services firms, manufacturers, retail chains, healthcare organizations, internet service and telecommunications providers, educational institutions, and public-sector agencies.

Business Challenge

Norwin Technologies needed professional branding to create their corporate identity and an overhaul to their web presense. Additionally, they required a method to conduct thorough interviews and stay in constant visual communication with their residency staffing representatives.

Solution

FutureTech provided Norwin Technologies with a new logo, website, and branding for corporate presentations and other advertising requirements. FutureTech has also worked closely with Norwin representatives to integrate video broadcasting and other time tracking solutions.

Stored Value Technologies

Stored Value Technologies LLC (SVT) is an early stage consumer service marketing company that has developed a fully integrated multi-faceted card payment system. SVT's card issuing and payment transaction processing business supports a variety of "Stored Value" (prepaid) business applications including retail cash cards, compensation disbursement, gift cards, and loyalty cards.

Business Challenge

Stored Value Technologies needed a financial transaction system for cardholders, employers, and agents that could handle all aspects of card issuance and management through a secure online interface.

Solution

FutureTech created the Stored Value Technologies financial system to handle accounts and transactions related to the SVT Card. The payroll loading process is similar to direct deposit and since the card is loaded with the employee's payroll funds, cardholders are not required to have a checking account. Account management, card loading, card transfers, and additional cardholder functionality are all handled through this secure online financial system. The system is also capable of issuing cards for employers and agents.

Cakes Across America

About The Client

Cakes Across America is a professionally staffed customer service center which coordinates event details with a network of local bakers throughout America. Their freshly baked custom decorated cakes are hand delivered by neighborhood bakers all across the country.

Business Challenge

Cakes Across America needed an online cake customization system that could be used for small individual orders as well as large corporate events. They would need to customize party orders with a variety of cakes choices, bakery items, frosting art, party supplies, and delivery methods.

Solution

FutureTech designed a website and order customization system that allowed CAA users and administrators to design and manage complete cake orders. The system accepted uploaded artwork and cake details and then allowed the user to choose a variety of delivery locations, dates, and additional party supplies.